A Guide to Major Airlines in UAE with Airlines Customer Service Contact Details

Planning your next trip to the United Arab Emirates? With its diverse landscape, vibrant cities, and world-class attractions, it’s no wonder the UAE is a popular travel destination. To make your journey seamless, choosing the right airline is crucial. Here’s a guide to major airlines operating in the UAE, along with Airlines Customer Service Contact Details and FAQs to answer your travel questions.

AirlineWebsitePhone NumberEmail Address
Emirateshttps://www.emirates.com/us/english/help/1-800-777-3999 (US)Contact form: https://www.emirates.com/us/english/help/
Etihad Airwayshttps://www.etihad.com/en-us/+971 2 599 0000 (UAE)Contact form: https://www.etihadguest.com/en/contact-us.html
Air Arabiahttps://www.airarabia.com/en+971 6 501 5000 (UAE)Call Center form: https://www.airarabia.com/en/contact-us
flydubaihttps://www.flydubai.com/+971 4 448 1111 (UAE)https://www.flydubai.com/en/help/contact
Flydubai (Cargo)https://www.flydubai.com/en/information/cargo+971 4 211 3300 (UAE)https://www.flydubai.com/en/help/contact?city=abudhabi
Saudi Arabian Airlineshttps://www.saudia.com/+966 9200 12340 (KSA)Contact form: https://www.saudia.com/
Oman Airhttps://www.omanair.com/+968 2457 4000 (OMN)Contact form: https://www.omanair.com/gbl/en/contact-us
Gulf Airhttps://www.gulfair.com/en/+973 1733 1234 (BHR)Contact form: https://www.gulfair.com/en/contact-us

FAQ About UAE Airline Customer Service:

General:

  1. Q: How do I contact an airline’s customer service in the UAE?
    • A: Phone numbers, email addresses, and online contact forms are available on airlines’ websites.
  2. Q: Are there specific UAE phone numbers for customer service?
    • A: Yes, most airlines have dedicated UAE numbers for faster connection.
  3. Q: Can I contact airlines through social media for customer service?
    • A: Yes, many airlines offer support via Twitter, Facebook, or WhatsApp.
  4. Q: What are the common reasons people contact airline customer service in the UAE?
    • A: Booking changes, flight cancellations, baggage inquiries, check-in issues, in-flight concerns, and loyalty program questions.

Specific Airlines:

  1. Q: How do I contact Emirates customer service in the UAE?
    • A: Call 1-800-777-3999 (US) or use the online contact form.
  2. Q: What is the Etihad Airways customer service number in the UAE?
    • A: Call +971 2 599 0000 or use the online form.
  3. Q: How do I reach Air Arabia customer service in the UAE?
    • A: Call +971 6 501 5000 or use the online form.
  4. Q: What is the flydubai customer service number in the UAE?
    • A: Call +971 4 448 1111 or use the online form.

Services and Information:

  1. Q: Can I reschedule my flight through customer service?
    • A: Many airlines allow changes online, but complex modifications might need phone support.
  2. Q: How do I get a refund for a canceled flight?
    • A: Contact customer service following airline policies and regulations.
  3. Q: Where can I find information about baggage allowances?
    • A: Airline websites and apps usually have detailed baggage information.
  4. Q: What are the current COVID-19 travel requirements for flying to the UAE?
    • A: Airline websites and government portals provide the latest travel guidelines.

Language and Accessibility:

  1. Q: Is customer service available in Arabic?
    • A: Most major UAE airlines offer Arabic language support.
  2. Q: Can I use a live chat option for customer service?
    • A: Yes, some airlines offer live chat support on their websites or apps.
  3. Q: Are there options for people with disabilities to contact customer service?
    • A: Airlines typically have dedicated channels for passengers with disabilities.

Feedback and Complaints:

  1. Q: How do I file a complaint with an airline in the UAE?
    • A: Check airline websites for complaint forms or contact their customer service department.
  2. Q: What are the regulations for passenger complaints in the UAE?
    • A: The UAE General Civil Aviation Authority (GCAA) provides guidelines for passenger complaints.
  3. Q: Can I share my feedback on social media about airline experiences?
    • A: Yes, but be mindful of airline policies and respectful communication.

Additional Information:

  1. Q: Where can I find more information about UAE Airlines and their services?
    • A: Airline websites, travel websites, and industry publications are helpful resources.
  2. Q: What are some tips for a smooth customer service experience in the UAE?
    • A: Be prepared with your booking details, have clear questions, and be patient during peak travel times.

Disclaimer: Please note that contact details may change, so it’s advisable to verify directly with the airlines or visit their official websites for the most up-to-date information.


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